Ubuntu Advantage
Security, support and managed open source for enterprises
Future-proof the full stack, from the data centre to containers to the database, LMA, fun88体育 and cloud-native applications with open source software support from Canonical.
Ubuntu Advantage is a single, per-node package of the most comprehensive enterprise security and support for open source infrastructure and applications, with managed service offerings available.
Enterprise Linux and open source support services
Canonical provides 24/7, open source software support for the full stack through Ubuntu Advantage. Customers can choose between two support offerings - Ubuntu Advantage for Applications and Ubuntu Advantage for Infrastructure.
Ubuntu Advantage
Applications
Security and support for open source database, LMA, fun88体育 and cloud-native apps.
- Security patching for over 28,000 packages in Ubuntu Universe and Main repositories
- Up to 10 years of Linux support for Ubuntu LTS releases
- Technical support for open source database, LMA and cloud-native apps
Infrastructure
Security and IAAS support for open source infrastructure.
- Security patching for more than 2,500 packages in Ubuntu Main repository (after 5 years of free LTS security patching)
- Up to 10 years of Linux support for Ubuntu LTS releases
- Technical support for OpenStack, KVM, MAAS
The most comprehensive Linux enterprise subscription
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24/7 phone support
Direct 24/7 access to our world-class enterprise open source support team through our web portal, knowledge base or via phone.
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Support for OpenStack, K8s, LXD, MAAS and Ceph
A single subscription for security and support of Ubuntu and a range of infrastructure.
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Kafka, NGINX, MongoDB and PostgreSQL support
Enterprise-grade security and support for a portfolio of open source database, LMA, messaging and cloud-native applications.
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Compliance, certification and hardening
Ubuntu powers your mission-critical workloads, with FIPS 140-2 certified modules, CIS hardening and Common Criteria EAL2 certification available.
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Managed Open Source
Get up and running in no time with Managed OpenStack, Managed Kubernetes and Managed Apps offerings.
Apps support
Full-stack support for open source apps with quick response time guaranteed through subscription SLAs. Quickly resolve technical support issues with your key applications wherever they are running.
PostgreSQL
MySQL
OpenJDK
Kafka
Apache Zookeeper
RabbitMQ
Memached
Squid Apache
Bind
OpenLDAP
Nagios
Apache
NGINX
MongoDB
MongoDB
containerd
NodeJS
Vault
Grafana
ElasticSearch
Filebeat
etcd
Telegraf
Prometheus
Graylog
Cassandra
Samba
Kubeflow
Open Source Mano (OSM)
Anbox Cloud
Mailman
MariaDB
Ubuntu advantage |
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| Solution | Scope | Infrastructure | Applications |
| Security patching | Ubuntu Main |
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| Ubuntu Universe | – |
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| Kernel Livepatch |
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| Kubernetes |
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| LXD |
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| OpenStack |
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| Ceph/Swift |
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| MAAS |
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| 24/7 support | Ubuntu fun88体育 |
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| Infrastructure |
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| Apps in Ubuntu Main |
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| Apps in Ubuntu Universe | – |
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| Systems management |
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| Compliance and certification | FIPS 140-2 Level 1 certified crypto modules |
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| CIS Benchmark |
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| Common Criteria /EAL2 |
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Support for AWS and Azure with Ubuntu Pro
On Amazon AWS and Microsoft Azure, you can purchase Ubuntu Pro with the most comprehensive security and compliance features included by default.
A choice of two support levels
Choose from two support level SLAs for 24-hour support for business days or 24x7 support coverage.
| Ubuntu Advantage Standard | Ubuntu Advantage Advanced | |
|---|---|---|
| Phone and ticket support | 24x5 | 24x7 |
| Severity 1 response time | 4 hours | 1 hour |
| Severity 2 response time | 8 business hours | 2 hours |
| Severity 3 response time | 12 business hours | 6 hours |
| Severity 4 response time | 24 business hours | 12 hours |
UA Infra |
UA Apps |
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| Per year | Standard | Advanced | Standard | Advanced |
| Physical | $750 | $1,500 | $1,500 | $3,000 |
| VM | $250 | $500 | $500 | $1,000 |
Not sure which support level you need? If you have questions about which support level is right for you, please contact us.
Education discounts
To support those using Ubuntu in schools, research and academia, Canonical is pleased to offer a discount programme for approved institutions. Please mention your interest in this programme in your conversations with our team.
ESM maintains Interana's system security while upgrading
Rather than compromising security and rushing the upgrade from Ubuntu 14.04 LTS, Interana turned to Canonical and ESM to ensure their upgrade rollout was secured and controlled
Learn how ITstrategen keeps their applications secure with Ubuntu
The security of customer data is of the utmost importance to ITstrategen, which is why Ubuntu is their fun88体育 operating system of choice.
Read the case studyCommunity support
Ubuntu is one of the world's largest open source projects. Take a look at thcommunity forums — they're used by millions of enthusiasts who can share their experience.